Special Orders & FAQ

  1. Delivery 3-6 weeks: No Charge
  2. The colors and dye lot within same order will have consistent color, but will not match any previous order or old color.
  3. All prices are Per Dress.
  4. Special order is only for Bridesmaid & Bridals.
  5. Special orders: All Sales Final -- No Refunds and No Exchange.
  6. Our production plants are closed in Month of February.

Terms

We only sell to stores, under condition that there is no returns and or refund of any kind in any condition. In exceptional cases we can offer store credit. In case refund is desired there is a 17% restocking fee for all refunds. Restocking fees are deducted from your final refund amount. No Exceptions. All goods should be in the same condition with original tags and must not be worn.

PLEASE NOTE

You must request a return authorization number from us within 3 days after receiving your order.

Once we receive your package, it can take 5-10 business days to process your store credit.

If you need an exchange that is time sensitive due to an upcoming event, please let us know ASAP and we can offer you alternate options.

All items must be return in the original condition as received otherwise it will be returned. All Special Order items are not returnable.

Shipping

All International customers are responsible to pay any and all fees when shipping an item back. (Duties, taxes, brokerage fees etc).

Email

We always love to hear from you. If you have questions, please email us at support@milanoformals.com

Sizing Chart

Prom Gowns & Bridesmaid Gowns Section Jr Size Chart
SIZE 00 0 2 4 6 8 10 12 14 16
BUST 31.5” 32.5" 33.5” 34.5” 35.5” 36.5” 37.5” 38.5” 40” 42”
WAIST 23.5” 24.5” 25.5” 26.5” 27.5” 28.5” 29.5” 30.5” 32” 34”
HIPS 34” 35” 36” 37” 38” 39” 40” 41.5” 43” 45”
LENGTH 61” 61” 61” 61” 61” 61” 61” 61” 61” 61”
Plus Size Chart
SIZE 18 20 22 24 26 28 30 32 34 36 38 40 42
BUST 44” 46” 48” 50” 52” 54” 56” 58” 60” 62” 64” 66” 68”
WAIST 37” 39” 41” 43” 46” 48” 50” 52” 54” 56” 58” 60” 62”
HIPS 47” 49” 51” 53” 56” 58” 60” 62” 64” 66” 68” 70” 72”
International Size Conversion Chart
usa
USA
00 0 2 4 6 8 10 12 14 16 18 20
usa
CANADA
00 0 2 4 6 8 10 12 14 16 18 20
usa
UK
0 2 4 6 8 10 12 14 16 18 20 22
usa
GERMANY
26 28 30 32 34 36 38 40 42 44 46 48
usa
AUSTRALIA
000 2 6 9 10 12 14 16 18 20 22 24
usa
FRANCE
28 30 32 34 36 38 40 42 44 46 48 50
usa
ITALY
32 34 36 38 40 42 44 46 48 50 52 54